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Privacy Policy

A legal disclaimer

This privacy policy is intended provide general information about how we collect, use, and protect your personal information. is not intended to provide legal advice or to an attorney-client relationship. If you have specific questions about your legal rights or obligations, please consult an attorney.

Privacy Policy - the basics

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Effective Date: 6/28/24

 

At CreditXip, we take the privacy and security of our customers’ sensitive data very seriously. We are committed to protecting the personal information provided to us and ensuring that it is handled in accordance with all relevant laws and regulations, including the Massachusetts data protection laws.

Collection of Information:

  • We collect personal information from our customers when they apply for our lending or credit repair services. This information may include but is not limited to names, addresses, contact details, financial information, and social security numbers.

  • We only collect information that is necessary for providing our services and do not share this information with third parties without explicit consent from the customer.

Use of Information:

  • The personal information collected is used solely for the purpose of providing our services to our customers. This includes processing loan applications, conducting credit checks, and facilitating credit repair services.

  • We do not use the personal information for any other purposes such as marketing or advertising without the customer’s consent.

Protection of Data:

  • CreditXip employs industry-standard security measures to protect the sensitive data of our customers. This includes encryption of data both in transit and at rest, regular security audits, and access controls to ensure that only authorized personnel can access the data.

  • Our employees are trained on data protection best practices and are required to adhere to strict confidentiality agreements.

Retention of Information:

  • We retain customer information only for as long as it is necessary to provide our services or as required by law. Once the information is no longer needed, it is securely disposed of to prevent unauthorized access.

Disclosure of Information:

  • CreditXip does not disclose personal information to third parties unless required by law or with explicit consent from the customer. In cases where sharing information is necessary, we ensure that appropriate safeguards are in place to protect the data.

Marketing Communications:

By providing us with your contact information, you consent to receive marketing and promotional communications from us, which may include, but are not limited to, emails, text messages (SMS), phone calls, or other forms of electronic communication. These communications will relate to our products, services, and offers that may be of interest to you.

You have the right to opt-out of receiving marketing communications at any time. To unsubscribe from emails, you can use the “unsubscribe” link provided in each email. To opt-out of text messages or other forms of communication, please follow the instructions provided in the message or contact us directly at sales@creditxip.com

 

Data Protection Rights:

Under applicable data protection laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), you have the right to access, correct, or delete your personal information, as well as the right to restrict or object to certain types of processing. To exercise these rights, please contact us at sales@creditxip.com

We will not use your personal data for purposes other than those specified in this privacy policy unless we obtain your explicit consent. If you believe your data is being used inappropriately, you have the right to lodge a complaint with the relevant data protection authority.

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Consent to Contact

By using CreditXip Finance services, you acknowledge and agree to our communication practices. When you submit an application or inquiry, you may be contacted by CreditXip Finance or our network of third-party funding providers via phone, SMS, MMS, or email regarding your application or financing options.

 

By clicking the submit button during any step of the application process, you authorize CreditXip Finance and prospective third-party funding providers to contact you at the phone numbers you provide (including mobile) using automated dialing systems, prerecorded messages, SMS, and MMS, even if your number is listed on a Do Not Call Registry.

 

You are not required to agree to these communication methods to use CreditXip's Finance services. If you wish to opt out of marketing communications, you can do so at any time by following the opt-out instructions provided in our messages or by contacting us directly.

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Updates to Privacy Policy:

  • Our privacy policy is regularly reviewed and updated to reflect any changes in our practices or legal requirements. Customers will be notified of any significant changes to the policy.

By using CreditXip’s services, customers agree to the terms outlined in this privacy policy regarding the collection, use, protection, retention, and disclosure of their personal information.

  • Does anyone qualify for business funding from Creditxip?
    Creditxip is dedicated to helping small and medium-sized businesses grow and thrive. While we have specific criteria for eligibility, we strive to provide funding to a wide range of businesses. To qualify for business funding from Creditxip, businesses must typically have been operating for at least 6 months, have a minimum monthly revenue of $10,000, with a min 500 FICO, and be able to provide relevant financial documentation; Completed application, 3 months business statements, voided check, & driver's license. We work with a variety of industries and are committed to finding tailored funding solutions for each unique business. If you believe your business meets these criteria, we encourage you to reach out to our team to discuss your funding options. But we work with anyone!
  • Will my credit score affect how much money I get?
    Yes, your credit score will have an impact on the amount of money you can borrow from Creditxip & the type of loan product that you qualify for. As a business development service, we consider credit scores as one of the factors in assessing your creditworthiness. A higher credit score may result in a better loan product, higher loan amount, lower interest rates, and more favorable terms. However, even if you have a lower credit score, we still encourage you to apply, as we take a holistic approach to evaluating loan applications and consider other factors such as your business plan, revenue projections, and industry trends. At Creditxip, we are dedicated to helping entrepreneurs and small business owners access the funding they need to achieve their goals, and we work with you to find the best possible financing solution for your unique situation.
  • Do you guys work with any type of business?
    Yes, at Creditxip, we work with businesses of all types and sizes. Whether you are a small startup, a mid-sized company, or a large corporation, we tailor our business development services to meet your specific needs. Our team has experience across a wide range of industries including technology, finance, healthcare, retail, and more. We understand that each business is unique, and we are dedicated to providing personalized solutions to drive growth and success for your particular industry and business model.
  • Does Creditxip offer credit repair services to improve my credit score before applying for a loan?
    No, Creditxip does not offer direct credit repair services. However, we have partnered with well-established credit repair companies that have an exceptional track record of helping clients achieve the credit scores they desire. By working with these trusted partners, our clients can improve their credit ratings, thereby qualifying for better loan terms and financial products in the future. If you need assistance with credit repair, we are more than happy to refer you to these reputable partners to ensure you are on the right track.
  • How fast can I get funded with Creditxip?
    At Creditxip, we understand the urgent nature of funding needs for business development. Our streamlined process allows for quick turnaround times, with funding typically available within 24-48 hours of approval. Our team works diligently to expedite the application and underwriting process, ensuring that you receive the necessary funds to fuel your business growth as quickly as possible. With our commitment to efficiency and customer satisfaction, we aim to provide a seamless funding experience for our clients, allowing you to focus on driving your business forward without unnecessary delays.
  • What's the max amount of money that I can qualify for with Creditxip?
    The maximum amount of money that you can qualify for with CreditXip depends on various factors, including your credit score, income, and existing debts. For business loans, the maximum amount typically ranges from $5,000 to $15,000,000. We understand that every business is unique, so we evaluate each application on a case-by-case basis to determine the maximum loan amount that you qualify for. Our goal is to provide you with the funding necessary to support your business growth while ensuring that the loan amount is manageable for your financial situation. If you're unsure about the amount you may qualify for, we encourage you to reach out to our team for a personalized assessment based on your specific circumstances.
  • Do I have to use the money from Creditxip for my business?
    No, you are not required to use the funds from Creditxip solely for your business. While our services are designed to support business development, we understand that personal financial needs may also arise. Whether it's investing in your business, covering personal expenses, or addressing unexpected financial challenges, Creditxip provides flexible funding options that can be used for either business or personal purposes. We believe in empowering our clients to make the best decisions for their unique circumstances while providing the necessary resources for growth and stability.
  • What happens if I don't pay back my loan?
    At Creditxip, we understand that unexpected financial challenges can occur, making it difficult for our clients to repay their loans on time. However, it's crucial to communicate with our team if you anticipate difficulties in making a payment. In the event of non-payment, we may need to take legal action, which could result in additional fees and a negative impact on your credit score. We strongly encourage open communication and cooperation to find a solution that works for both parties. Our dedicated team is here to support you every step of the way, so please don't hesitate to reach out and discuss your situation.
  • Do you offer any grace periods for late payments on your loans?
    At Creditxip, we understand that unexpected financial challenges can arise, which may result in late payments. We strive to work with our clients to find suitable solutions during difficult times. While we do not have a specific grace period policy for late payments, we encourage clients to reach out to our customer service team as soon as they anticipate any issues with making timely payments. Our team will work with you to explore options and find a resolution that meets your needs and our business requirements. It is important to communicate proactively to avoid any negative consequences associated with late payments. We are committed to helping our clients through challenging financial situations and are here to assist you in finding a solution that works for both parties.
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